PRIVACY POLICY

1. object

The purpose of this Privacy Policy is to inform the user about the policy of collecting and processing their personal data that they provide voluntarily or by contracting services, to Training Without Limits on this Website ( www.talkiens.com), in compliance with the provisions of Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and which repeals Directive 95/46/EC on the protection of personal data (hereinafter RGPD).

For the purposes of this Privacy Policy, personal data or personal data shall be understood as any numerical, alphabetical, graphic, photographic, acoustic or any other type of information concerning an identified or identifiable natural person.

Any treatment of personal data that is carried out on this Website will be governed by the regulations on the protection of personal data and, in particular, by the RGPD and other development regulations.

This Privacy Policy contains the aspects related to the processing of the user’s personal data that Training Without Limits carries out as data controller. If after reading this Privacy Policy the user continues to use the Website, it will be understood that they are expressly accepting this Privacy Policy. The user who does not agree with this Privacy Policy must leave this Website.

2. Responsible for the treatment.

The entity FORMACIÓN SIN LIMITES SL (hereinafter Training Without Limits), with address at Avda. Príncipe de Asturias 6, Blq 6 1º A, Villaviciosa de Odón, Madrid, 28670, and contact details info@talkiens.com , is the legal person responsible for processing the personal data that the user provides on this Website and those generated by the use of the services offered through the Website.

3. Necessity of processing personal data.

The non-registered user who accesses this Website is not obliged to provide their personal data, so any delivery of personal data will be made because the user has voluntarily decided to browse or use the services of the Website in a personalized way.

The user who provides their personal data must be over 14 years of age. If you are under 14 years of age, your mother/father or guardian must provide your personal data.

For users registered on the Website, the collection of data is necessary to be able to enjoy the services of the Website, as well as the data requested for contracting the services of the Website. And to carry out the learning of a language, the international transfer of the account identification (name and email) is necessary to be able to offer these languages.

4. Data accuracy

In the event that the user provides Formacion Sin Limites with their personal data, the user is obliged to provide truthful and exact data that corresponds to their own identity. It is prohibited to provide third party data, unless you are the representative or guardian of a child under 14 years of age.

The user is solely responsible for the veracity, accuracy, updating and correctness of the data provided, exempting Training Without Limits from any responsibility in this regard, the user committing to keep the personal data duly updated.

The user agrees to provide truthful, updated, complete and correct information, always and only corresponding to their own identity, through any data collection channel published on the Website, such as registration forms or delivery of information, by sending from an email to Formacion Sin Limites, through a postal communication or by means of a telephone call and in the case of registered users through their account/profile.

5. Purposes and legitimacy of the treatments.

5.1.-PURPOSES AND LEGITIMATION OF TREATMENTS THAT DO NOT REQUIRE USER REGISTRATION:

The following data processing can be carried out without having to be a registered user.

5.1.1.- Email, telephone and postal address: Personal data is collected by sending an email, postal mail or telephone calls to Formacion Sin Limites, which are processed to meet requests for information and documentation. The basis for the legality of these treatments is the consent to the processing of your personal data to provide you with said information and documentation requested and the maintenance of contractual or pre-contractual relationships if you are a client or provider of Training Without Limits.

5.1.2.- Contact form: Personal data is collected through the contact or information form, by completing it and sending it, which are processed to meet requests for information and documentation. The basis for the legality of these treatments is the consent when completing and sending the form, so that they process your personal data to provide you with said information and documentation requested.

5.1.3.- Social networks: Personal data provided through the accounts/profiles on social networks that Training Without Limits may have is also processed, to attend to requests for information and documentation requested through said social networks. . Being the basis of legality of these treatments, the consent granted when requesting information and documentation through social networks.

5.2.- PURPOSES AND LEGITIMATION OF THE TREATMENTS THAT REQUIRE THE REGISTRATION OF THE USER:

The following data processing will be carried out with the user’s registration on the Website.

5.2.1.- User Registration Form:

The personal data collected in the registration form on the Website will be processed by Formacion Sin Limites:

• To register you on the Website.
• Provide you with access to your account/profile to manage your account.
• Carry out level tests to offer you the language learning you can do.
• The sending of news and offers (commercial communications) if you consent by checking the box provided for this purpose.
• The minimum essential data will also be processed to prevent the sending of commercial communications when the consent granted to sending them is revoked.

The legal basis for this data processing is the consent given when completing and sending the form to create an account as a registered user and the consent given by checking the boxes that are presented to you.

And the legitimate interest will be the legal basis for the treatment of the minimum essential data to avoid sending commercial communications when consent is revoked.

5.2.2.- Recruitment of Website services:

The personal data that is collected from the registered user when they contract the learning of a language will be processed by Training Without Limits to:

• Manage the payment of the language learning you do.
• Issue invoices for payments made.
• Manage and facilitate the content for learning the language you are doing.
• Contact you to provide you with information and documentation related to the language learning you are doing.
• Issue the documents, certificates and/or supporting documents that you may request.

These data of the registered user and those that are collected by these treatments indicated above have as legal basis the maintenance and fulfillment of the contractual relationship for the learning of the courses that they have contracted.

6. Recipients of the data

The personal data collected through this website will not be communicated to third parties, but to carry out all these treatments with personal data, Formation Without Limits has third parties that provide auxiliary services (hosting, development, maintenance of the Website, provider of content for language learning and management of language learning courses) that involve support functions and/or necessary for the activity and treatment indicated on the Website, and for this, contracts are signed with said third-party entities of service and order of treatment that allow Training Without Limits to make available to said third parties the personal data processed on this Website with the due guarantees of security and confidentiality.

7. International transfers

The data collected and processed through the Website will be transferred internationally to the following entities that provide subcontracted services necessary to provide the content for language learning and the management of language learning courses, with the data transferred internationally being those of identification of the user’s account (name and email): (i) USA. for the management of licenses for language learning courses ( www.digitalocena.com ); (ii) USA for the provision of language learning material ( cae.net). Being the basis of legitimation of these transfers of data the consent granted (exception for specific situations) when contracting the learning of some language of English or Spanish. Bearing in mind that US entities do not offer a level of protection comparable to that of Europe, as these entities are subject to the rules of the United States, which regulates the access of surveillance agencies and entities of that country to the data of companies located in the US, thereby not complying with the European Data Protection Regulation.

8. Data retention period.

Contact.- The data collected to meet the request for information and documentation will be kept until the request for information and documentation is met.

Registration.- The data collected from registered users will be kept for as long as the account is maintained on the Website as a registered user.

Commercial communications.- The data processed for the sending of commercial communications with news, offers and information on the services of the Website, will be kept until the consent granted for these data treatments is revoked. Preserving the minimum identification data to avoid sending more commercial communications by electronic means.

Recruitment.- The data collected for the contracting of language learning will be kept as long as this contractual relationship is maintained.

Once these periods have elapsed, the personal data will be kept for the legally required periods and the prescription periods established in the regulations on data protection for the responsibilities arising from the use of the data.

9. Rights.

The user can exercise the following rights, for which they may be asked to prove their identity or require information necessary to manage their request:

1. Right of access: You have the right to be given access to the personal data that is being processed and to obtain a copy of said data.
2. Right of rectification: You have the right to request the rectification of inaccurate, outdated or incomplete personal data concerning you. You may also request that incomplete personal data be completed, including by means of an additional statement.
3. Right of deletion: You have the right to request the deletion of your personal data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
4. Right to limit treatment: You have the right to request that we limit the treatment of your personal data, which means that we may continue to store them, but not continue treating them if any of the following conditions are met:
   • That you challenge the accuracy of the data, for a period that allows the controller to verify the accuracy of the data;
   • the treatment is unlawful and you oppose the deletion of the data and request instead the limitation of its use;
   • Training Without Limits no longer needs the data for the purposes of the treatment, but you need them for the formulation, exercise or defense of claims;
   • You have opposed the treatment, while verifying if the legitimate reasons of Training Without Limits prevail over yours.
5. Right to data portability: You have the right to have your data transmitted to another data controller in a structured, commonly used and machine-readable format. This right applies when the processing of your personal data is based on consent or the execution of a contract and said processing is carried out by automated means.
6. Right of opposition: This right allows you to oppose the processing of your personal data.
7. Right not to submit to automated decisions, including profiling: This right allows you not to be the subject of a decision based solely on automated processing, including profiling, that produce -said decisions- legal effects or affect you in a similar way.
8. Right to withdraw consent: In cases in which we have obtained your consent for the processing of your personal data, such as in sending commercial communications by electronic means, you may withdraw it at any time, through the procedure provided in the communication itself. commercial sent to you. In this way, we will stop processing the data for the purpose for which you had previously consented.
9. Right to file a claim with a supervisory authority: You have the right to file a claim with the Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001 Madrid, 901 100 099 – 912 663 517 ( www.agpd.es ).

To exercise the aforementioned rights, you can send a communication to Formacion Sin Limites at Avda. Príncipe de Asturias 6, Blq 6 1º A, Villaviciosa de Odón, Madrid, 28670, or to the email address info@talkiens.com , attaching a document proving your identity and providing the necessary details to attend to your right.

10. Data processing in social networks

Social networks are services provided by third-party providers that allow users to participate in a virtual community with other users through which they can generate their own public profile where they can create and share content, information and personal data with other network users.

In a social network, users can create an account or profile for personal purposes. The operation of the social network is regulated by the conditions established by the owner and/or provider of the network and when it comes to accounts or profiles for commercial purposes, by the terms and conditions established by the person responsible for the profile or official page.

Training Without Limits can have an account/profile on different social networks (Instagram, Twitter, Facebook, Linkedin, YouTube, etc.). The user can follow and become a fan of Training Without Limits in the social networks that have a profile.

The fact that the user follows the official pages of Training Without Limits in those social networks where Training Without Limits has an account or page means that the user accepts the conditions of the social network providers, who determine the actions that can be carried out throught social media. Otherwise, the user must refrain from following Training Without Limits on the aforementioned social networks and from joining their accounts or pages on social networks.

The Website and the official pages of Training Without Limits on social networks are aimed at people over 14 years of age, so if the user wants to be part of the Website and the official pages of Training Without Limits, they must be 14 years of age or older. of this age and carefully read the conditions and policies established by the provider of the social network. The user under 14 years of age must not register, nor use the Website nor the official pages of Training Without Limits, nor provide personal data.

Formation Without Limits is responsible for the administration of the Website and its official pages on social networks as long as they are the original official sites and pages and therefore have been created by Formation Without Limits and the operation of the social network itself allows Training Without Limits said administration.

If the user becomes a follower of the Website and the official pages of Training Without Limits, the user must respect the specific conditions provided and published by Training Without Limits. The fact of becoming a “friend” or “follower” of the Website and official pages on social networks implies that the user consents to the processing of their personal data according to the services provided by the social network providers to the account holders and pages on social networks.

For such purposes, Formacion Sin Limites will process the data of the friends or followers of the Website and official pages on social networks in order to correctly administer the Website or the official pages, know their opinions and/or comments and report the different events held by Training Without Limits. Likewise, it may publish on the Website the comments, information and other data that the user publishes on the official pages on social networks.

To this end, Training Without Limits will have access and may communicate and share with all users of its official pages the information and personal data that the user publishes on any of said official pages.

The user is warned that the social network platforms where Training Without Limits has a presence belong to the owner of the social network, so Training Without Limits cannot establish all the security measures it deems appropriate since this obligation is the responsibility of the owner of the social network. the social network.

Formation Without Limits does not assume any type of responsibility regarding the processing and subsequent use of personal data that may be carried out by the provider and owner of a social network, by other users and by third-party service providers of the information society that may access such data due to the provision of its services or the exercise of its activity. The user must bear in mind that their personal data may have been published and disseminated by other users of the social network in question, and Training Without Limits cannot control this type of treatment.

The user is the one who decides what information to publish through their profile on the official pages of Training Without Limits on social networks, as well as what comments and opinions to make; therefore, the user is recommended not to provide more information than is necessary in accordance with the purposes for which he uses the services of social networks and more specifically, the official pages.

Likewise, the user must be aware of the responsibility that he acquires when disseminating personal data of third parties (including his image) through the network without the consent of these third parties, or in the event that they are minors, without the consent of their parents or guardians, since this may constitute a punishable civil or administrative infraction.

In relation to the information and content that the user publishes on the official pages of Training Without Limits on social networks, the user guarantees: (i) that you are the owner or holder of any other right that allows Formacion Sin Limites the license to publish it; (ii) that does not violate applicable laws such as those relating to the right to privacy, image and honor, data protection, intellectual or industrial property or similar, or any right of a third party, whether a person or an entity ; (iii) that will keep Formacion Sin Limites harmless from any demand or claim filed by a third party in relation to any legitimate right over the content that has been published on the official pages; (iv) that you are solely responsible for the interactions you have with other users since Training Without Limits has no control over your personal relationships.

It is prohibited for the user, as it constitutes an infringement of Law 1/1982, of May 5, on Civil Protection of the Right to Honour, Personal and Family Privacy and Own Image: (i) the disclosure of facts related to the private life of a person or family that affect their reputation and good name, as well as the disclosure or publication of content or personal data of an intimate nature; (ii) the disclosure of private data of a person or family; (iii) the capture, reproduction or publication by photography, film, or any other procedure, of the image of a person in places or moments of their private life or outside of them, except in cases where it is expressly permitted by law ; (iv) the use of the name, voice or image of a person for advertising, commercial or similar purposes without their consent; (v) the imputation of facts or the manifestation of value judgments through actions or expressions that in any way harm the dignity of another person, undermining their fame or attacking their own self-esteem; (vi) use the personal data published in the user profile for advertising purposes, unless the consent of said third-party users had been previously obtained; Y (vii) contravene any of the rules established by the provider and owner of the social network for users of the social network.

In any case, the user is informed that Training Without Limits may remove from its Website and official pages on social networks any information that goes against the rules established in the legal conditions of the provider or owner of the social network in each case, particular conditions established by Formacion Sin Limites that regulate its Website and official pages, as well as against the provisions of the law, morality and public order and against the legitimate rights of third parties.

In the same way, the owners or providers of social networks may eliminate those contents that, either ex officio or through a complaint from another user, go against the rules or operating rules imposed by the provider or owner of each of the networks.

Formation Without Limits is not responsible for the measures that the provider and owner of a social network may unilaterally adopt as responsible for it, exercising the rights that correspond to it and/or complying with the obligations that the Law imposes on those responsible and owners. social networks.

In the event that a user reports any abuse or denounces any action related to the official pages using the mechanisms that the provider and owner of the social network makes available to users of its network, it will be solely responsible for managing and processing said complaint or report without prejudice to Formacion Sin Limites as the person in charge of an official page in said network, being obliged to collaborate with the provider and owner of the same. However, the adoption of the measures will correspond exclusively to the provider and owner of the social network, and Training Without Limits will not be responsible for them or for the consequences that may arise from them.

If the user wants to exercise their rights of access, rectification, cancellation and opposition in relation to the data published on the official pages of Training Without Limits on social networks, they must take into account that Training Without Limits is limited to the permissions that the provider and owner of the social network grants when configuring an official page, so it is possible that only the owner of the social network can guarantee the full exercise of these rights.

The user will be able to stop following Training Without Limits on its official pages on social networks whenever they wish. To do this, you will simply have to follow the procedure that the social network has established in each case. The user will be able to consult in his profile how to do it.

In addition, the user is informed that he himself may cancel all the information and data that he publishes in his profile on the official pages of Training Without Limits by following the instructions indicated for this purpose by the owner of each social network.

Training Without Limits is not responsible for the unofficial sites and pages that other third parties may create on social networks, even imitating the image of Training Without Limits.

To make any query in relation to the processing of personal data that is made of the followers on the Website or on the official pages of Training Without Limits on social networks, the user can contact Training Without Limits through the addresses and telephone number indicated in this Privacy Policy.

11. Recommendations.

Formation Without Limits makes the following recommendations to the user of this Website: (i) use the latest versions of computer programs for browsing the Internet, because these programs incorporate greater security measures; (ii) use the security mechanisms available to the user (secure web servers, cryptography, digital signature, firewall, etc.) to protect the confidentiality and integrity of their personal data to the extent necessary, because there are risks of identity theft or violation of communication; (iii) the user is reminded that although the Internet is not secure, different means exist and are being developed to improve the protection of their personal data. In this sense, the user is recommended to use any means available to him to protect his personal data and communications, such as legally available encryption for confidential email and access codes to his own electronic device; (iv) the user is warned that whenever he provides personal data on the Internet through email, newsgroups, discussion forums, etc., personal data may be collected and processed for purposes not desired by other users, so the user must inform himself about the confidentiality and privacy policies of the online websites he visits; (v) unless the user employs encryption mechanisms, electronic mail on the Internet is not secure. Email messages and discussion forums can be subject to spoofing and impersonation, which should be taken into account whenever they are used. If the user does not want to publish his email address, he must configure his browser so that it does not leave his email address on the web servers he accesses.

12. Update of the Privacy Policy.

Any modification of this Privacy Policy will be published on the Website, the user taking into account that the processing of their personal data will be governed -in the cases in which they are provided to Formacion Sin Limites- by the regulations established and in force at the time. in which you have provided your personal data. In any case, it will be the responsibility of the user to periodically access this published Privacy Policy, to know the latest version of it at all times.